If you need to sign up for online banking but can’t find your Magic Word, or if you need to reset your online banking details but can’t wait for your Magic Word to arrive, you can use our app. Forgotten your login details?ĭon't worry, here's what you need to do. To do this, you will need your 12-digit customer ID number, magic word and your mobile phone number that is registered with us. To log in to internet banking you will need your:īefore you log in to internet banking for the first time, you need to register. Having trouble logging into Internet Banking?
Information about our personal current account services.Independent service quality survey results: personal current accounts.What you need to open a personal account.